FAQ

Product Information

  1. What do I have to do to enlarge the pictures to see the details?

    When you are in the Product page, click on the picture and it will bring up another page with a description and price etc.  Click on that picture and it will enlarge.  Thank you for asking.

  2. What is the size of the watercolor paintings and prints and what size frame do I use?

    They are 8 1/2" x 11" in size.  They look best in a 10" x 13" frame with a mat to keep them from touching the glass.  I buy my personal frames from Michaels Craft Store.  They are called "Lifestyles" and are usually on sale for $5.00.  They come in black, mahogany, pickled white, gold, & silver.  They are wood I believe, and come with a mat which allows all of the painting to show.  Unless you want a more ornate frame and a special color mat, then this is the best buy.  It doesn't have to cost a fortune to own and display original art if you buy it from me.  :) I'm all about saving you money.

  3. Is there a discount on shipping if I buy more than one?

    Yes, there is.  I charge a small flat rate and 2 paintings/prints ship for the same price as one.  If you want quite a few paintings/prints, email me and I'll figure out the shipping for you.  I often have collectors who will buy 6 or more for themselves or  to give as Christmas gifts. That goes for the paintings or the Notecards.   I don't want to make money from shipping and handling charges.  Shipping rates are rising enough as it is.   Just write.  I'd love to hear from you.

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Payment

  1. Do I have to be a member of PayPal to make a purchase?

    No, you don't have to be a member.  Just click on the "Pay with PayPal" button and you will see an option to pay with your credit card or debit card.  The payment will go through PayPal and get charged to your credit/debit card.  You can also pay with a check or money order.  In that case DO NOT go through checkout.  Just use the "Contact Us" form and tell me the names of the prints or originals you wnat to buy and I will send you an invoice and my address by email. 

  2. Can I use my credit card through PayPal ?

    Yes, you can use any credit card through PayPal.

  3. If I am a subscriber to the website, how do I get my 10% discount at checkout.

    After you normally go through checkout, the payment will come to us for approval.  The discount will be refunded at that time and your credit card will show the adjusted amount.  The percentage is taken off the item price and not the shipping. If there is a promotional "free shipping" month, the shipping will be adjusted off in the same way. 

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Shipping

  1. How soon will my purchase be shipped?

    Shipment will be made one business day after payment is made.

  2. How long does it normally take for the package to arrive?

    In the U.S. it normally takes 3 to 5 days depending on how far you live from Florida.  International shipments normally take about 1 week.  The only time it would take longer is if there is bad weather in your area.  

  3. If I make a large purchase, should I buy insurance?

    Although we pack the paintings very well, there is a slight possibility they  could be damaged in transit.  In all the years we have been shipping there has only been one occasion like that.   If you would like insurance, please contact me and we will send you a special invoice with the insurance included.   

  4. How do I get the Free Shipping.

    Shipping on the $15 prints will be refunded to your credit card after payment is received.

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